Marketing & Community Relations Specialist - Chatsworth

Premier America Credit Union - Westlake Village
Job Description
Marketing & Community Relations Specialist - Chatsworth
Job Details
Chatsworth - Chatsworth, CA
Full Time
2 Year Degree
Marketing & Community Relations Specialist

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams.  Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth.

We are seeking a dynamic Marketing & Community Relations Specialist who will demonstrate a passion for member experience by designing and implementing a broach range of strategies to promote a favorable image of Premier America Credit Union and Premier America Foundation throughout the community.  The right candidate will have a sense of urgency, the ability to improve operational efficiency through thoughtful process improvement, and a strong commitment to delivering best in class service. 

About You:

  • Customer Service:  You will provide effective performance of monthly accounting, analysis, and reporting.  
  • Teamwork:  Your ability to encourage and exchange creative ideas, to provide practical solutions to problems, will be used to promote innovation.
  • Communication: Your effective communication style will be used to transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

About Us:

Our Team Members enjoy the following rewards and benefits:

  • Competitive salary
  • Subsidized health care including medical, dental and vision
  • Flexible spending account
  • Company-Paid Life and A&D insurance
  • Discounts on loans (must be a member)
  • Paid Vacation, Holiday, and Sick time
  • 401k Retirement Saving Plan with a 6% safe harbor employer match
  • Educational Assistance Program and more!

About the job:

Essential Responsibilities

  • Responsible for implementing, analyzing and supporting internal and external brand marketing, community relations and charitable Foundation campaigns, and related events.
  • Organizes educational programs and promotes financial wellness for youth, unbanked, underserved, and low to moderate income communities. Assists in communicating campaign objectives, timelines and deliverables to other divisions related to marketing campaigns, community development and Foundation initiatives, and provides clear direction for use or promotion.
  • Supports the marketing, community relations, and Foundation teams as needed, by assisting in the planning of meetings and events, from coordinating mailing lists, marketing, updating event registration lists, developing schedules, ordering materials or additional duties as assigned.
  • Organizes events and volunteers to advance the mission and goals of the company.
  • Organizes community outreach programs and coordinates special events that will influence public opinion or promote products, services, or ideas of the company.
  • Distributes positive publicity materials through a variety of channels.
  • Plans, coordinates, and executes special events and press conferences.
  • Assumes responsibility for supporting effective communication and coordination with Premier America team members, management, community partners and external vendors regarding the Premier America Foundation.
  • Stays informed of trends and changes in the Marketing field and attends seminars and professional conferences as necessary.
  • Performs other related duties as assigned

Required Education/Skills and Experience:

  • Three years to five years of similar or related experience, including preparatory experience.
  • A college degree.
  • Three (3) to five (5) years of experience in a related field (marketing, community relations, events management, administration or financial services).
  • Experience in managing communications and/or events, including budgets, timelines, staff, volunteers, project and onsite (day of) management.
  • Excellent persuasion skills, including clean, succinct, and timely communication (verbal, written, listening) and proven ability to foster important relationships.
  • Strong communication skills, with demonstrated ability to craft professional, polished presentations.
  • Bilingual (English/Spanish) preferred


Key words: Banking, Credit Union, Marketing, Community, Community Engagement, Community Relations, Events, Community Outreach, Social Media, Digital Strategy, Content Marketing, Foundation, Community Partnerships 


Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

EOE/Drug-free workplace


Contact Information